Privacy Policy
Last updated: January 26, 2026
1. Introduction
Nails By Ty ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Stripe)
- Account credentials (email and password)
- Nail sizing measurements and preferences
- Photos uploaded for sizing or custom design purposes
- Communication history with our support team
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on site
- Referring website or source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Process and fulfill your orders
- Schedule and manage appointments
- Create and maintain your account
- Store your nail sizing profile for future orders
- Send order confirmations and shipping updates
- Respond to your inquiries and support requests
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and maintain security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processing, shipping, email services)
- Payment Processors: Stripe processes payments securely. We do not store your full credit card information
- Shipping Carriers: USPS and other carriers to deliver your orders
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and cart items
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement appropriate security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure payment processing through Stripe (PCI compliant)
- Regular security assessments
- Limited access to personal information
- Secure data storage with Supabase
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your account and personal data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at hello@nailsbyty.com.
9. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information. To make a CCPA request, contact us with "CCPA Request" in the subject line.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party sites (Instagram, payment processors). We are not responsible for the privacy practices of these external sites.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- Email: hello@nailsbyty.com
- Instagram: @nailsbyty
- Location: St. George, Utah
14. Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.